Contact Us

Whether you have a question about one of our casino reviews, spotted something that needs updating, or simply want to share feedback about your experience with the site — this is the right place. The team behind Online Casinos Australia reads every message and aims to respond as promptly as possible.

How to Reach Us

You can contact us by email at [email protected]. We aim to respond to all enquiries within two Australian business days. For detailed review questions or correction requests, the more context you can provide, the faster we can look into it.

What We Can Help With

• Review accuracy — If you believe information on one of our casino pages is outdated or incorrect, let us know. We take factual accuracy seriously and will investigate promptly.
• General questions — Questions about how we assess and rank casinos, how bonuses work, or what to look for as an Australian player are all welcome.
• Site feedback — Suggestions to improve navigation, readability or coverage help us serve readers better.
• Responsible gambling concerns — If you or someone you know needs support, please visit our responsible gambling page for resources and guidance available to Australian players.
• Partnership and editorial enquiries — We consider genuine collaboration requests. Please note that commercial relationships do not influence our editorial ratings or rankings.

What We Cannot Help With

We are an independent comparison and review site — we are not affiliated with any casino operator, and we do not process deposits, withdrawals or account disputes. If you have an issue with a specific casino account, you will need to contact that operator directly through their support channels.

For concerns about gambling regulation in Australia, the relevant body is the Australian Communications and Media Authority (ACMA), which oversees online gambling services available to Australian residents.

About This Site

Online Casinos Australia is an independently operated review platform covering offshore casino sites available to Australian players. Our reviews focus on the things that actually matter: game libraries, payment methods, bonus terms, licensing and mobile compatibility. We research and verify the details we publish; we do not accept payment in exchange for editorial scores or favourable rankings.

All of the casinos featured on this site are offshore operators. Australian consumer-protection law does not apply to them in the same way it would to a locally licensed business, which is why independent research and honest comparison matter. You can read more about how we approach our work on the About Us page.

Editorial Transparency

This site earns revenue through affiliate partnerships. If you navigate to a casino through one of our links and create an account, we may receive a commission. That arrangement never determines which casinos appear at the top of our rankings, and it does not influence the editorial scores our reviewers assign. Our Terms and Conditions set out the relationship between our commercial partnerships and our editorial process in full.

Minimum age to use any casino featured on this site is 18. We encourage all readers to gamble responsibly and within their means.

Response Times

Before You Write

A few things worth checking first — many common questions are already answered across the site:

1. For guidance on how to choose a casino, check our homepage rankings and the criteria we use to compare sites.
2. For bonus terms, wagering requirements and what free spins conditions actually mean, the individual casino review pages cover these in detail.
3. For support with problem gambling, the responsible gambling section lists Australian helplines and self-exclusion tools that are available to you right now — no need to wait for a reply from us.

If you've checked and still need to reach us, send your message to [email protected] and the team will be in touch.